For the purpose of protecting personal information, we handle personal information obtained and used in the course of our business as follows.
Purpose of Collecting and Using Personal Information
The collection and use of personal information shall be limited to the following purposes.
Regarding Ongoing Business Relations
- To provide information about, offer, and manage our products and services
- To improve our products and services
- To respond to inquiries and provide updates
- To review, record, and address your feedback, requests, and complaints
About the Project
- For communication and coordination within the project
- To understand the project structure
- To manage, maintain, and achieve the objectives of the project
Security of Personal Information
To prevent or avoid the loss, destruction, alteration, or leakage of personal information, as well as unauthorized access to such information, we are committed to ensuring its proper protection through appropriate management measures, including the establishment of internal management systems and thorough employee training.
Outsourcing of Personal Information Handling
If we outsource the handling of personal information, in whole or in part, to a third party, we will conduct a rigorous background check on that third party and exercise necessary and appropriate supervision to ensure the security of the personal information entrusted to them.
Disclosure of Personal Information to Third Parties
We will not disclose the personal information we have collected to third parties, except in the following cases:
- When the individual has given consent to the disclosure of personal information
- When creating, analyzing, or publishing statistical data that does not allow for the identification of individuals
- When disclosure is required by law or at the request of a government agency
Suspension of Use of Personal Information and Suspension of Disclosure to Third Parties
If we receive a request from you to suspend the use of your personal information, we will cease such use going forward. Similarly, if we receive a request to suspend the disclosure of your personal information to third parties, we will no longer disclose it to third parties.
Disclosure, Correction, Addition, and Deletion of Personal Information; Retention Period
We will maintain and store the personal information we have collected as follows.
Regarding Personal Information Related to Ongoing Business Transactions
- If you wish to request disclosure, correction, addition, or deletion of your personal information, please contact the representative at our office handling your account or the contact information listed below.
- We will retain this information for up to five years after the conclusion of the transaction, after which it will be disposed of or deleted using appropriate methods, such as incineration.
Regarding Personal Information Related to the Project
- If you wish to request disclosure, correction, addition, or deletion of your information, please contact the representative at our office handling your account.
- The retention period shall be the longer of the period determined by the project stakeholders or the record retention period specified by applicable laws and regulations. Upon expiration of this period, the records will be disposed of or deleted using appropriate methods, such as incineration.
Complaints and Inquiries Regarding Personal Information Protection
For complaints or inquiries regarding the handling of personal information, please contact the representative at our office handling your account or use the contact information below.
Review of Personal Information Handling Policies
We may revise this “Handling of Personal Information” as necessary in response to changes in social conditions and the business environment.
Any revised “Privacy Policy” will be posted on our website.
Contact Information
for Inquiries Regarding
Personal Information
Cosmo System Co., Ltd.
Corporate Management Division
TEL：022-706-6791
